Tour company tells all about Volkswagen's new "breakdown bus".
The wheels of the bus don’t go round and round as Volkswagen dodges complaints of faulty vehicles.
Dependability is the word that Germany’s auto giant Volks-wagen likes its dealers to push with potential customers. “You know that when buying one you can count on getting where you need to go, when you want to,” assures VW’s spiel. Unless you happen to be Baz Bus, that is. The company has had to bring in a psychologist to counsel its managing director and stressed-out fleet drivers after investing R2.5 million in five new Volkswagen Crafters.
Why mental breakdowns over five Crafter 50 2.0 BiTDi high-roof panel vans – converted into “midibuses” to carry 22 international backpackers apiece in a unique “hop-on hop-off” service along our scenic western coastline? Because they broke down, time and time and time again. And again.
And despite the exchange of 1,065 emails at the latest count, Volkswagen South Africa refuses to do anything to mollify Baz Bus’s owner and managing director Barry Zeidel over its piles of junk.