Berating the rates system

Berating the rates system

Frustrated lawyers complain to Mayor De Lille. By Donwald Pressly

If you have bought or sold a property in Cape Town recently, you may be frustrated with seemingly endless delays caused by the city’s “new advanced electronic” rates clearance certificate system. Its introduction was intended to smooth the process for attorneys to lodge title deeds with the Deeds Office – but the opposite has happened.

The rates clearance system has a bug that routinely sends error messages to conveyance attorneys trying to register properties. Now Mayor Patricia de Lille and Deputy Mayor Ian Neilson have received a formal complaint from the Property Law Committee of the Law Society of the Cape of Good Hope.

The committee says the “rather incongruous” data verification process required by Cape Town’s new system “has brought the entire property economy to an abrupt halt”. The system was not reconciling current Deeds Office registration data with future post-registration data.

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