Vodacom's phoney deal

Vodacom's phoney deal

A Vodacom customer is not amused after Vodacom reneged on a special deal.

Business consultant Stephanie Budlender of La Lucia visited Vodacom’s website to see what cell phone packages were on offer, as she knew her upgrade was overdue. She found just what she wanted at a great price: an iPhone4 that came with a R199-a-month package. She was particularly pleased, since her daughter had just emigrated to England and had an iPhone. iPhone-to-iPhone, they would be able to talk to one another “face to face” on their phone screens.

Budlender clicked on the upgrade option, but it flashed the response “not eligible”.  Imagine her delight when, two weeks later, she received a call ...

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