Hot wheels

Noseweek Issue #131, 1st September 2010   


Hot wheels

Bikers beware! You could be taken for an extremely expensive ride.

Most people operate on the principle of 'once bitten, twice shy', but Graydon Ilderton's story about his dealings with Time Freight shows that for some it's more like 'twice bitten, shy at last'.

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Submitted by : Tony Beamish of PARISOT on 2010-08-25 10:58:19
DPD Laser Express Logistics also trades as Dawn Wing Couriers.

I have not had good experiences with them in both sending and receiving as they have a slapgat attitude. Once one queries something, their attitude changes to: f u !

There is a Master's thesis doing the rounds about the discontentment of Dawn Wing's drivers with their middle management: http://libserv5.tut.ac.za:7780/pls/eres/wpg_docload.download_file?p_filename=F1101799405/KleynhansJ1.pdf

Presumably this discontentment, and their attitude to their clients, is as a result of the management culture of DPD Laser Express Logistics.

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