MTN's retail plot

Issue #149, 1st March 2012


MTN's retail plot

Mark Olivier, who’s in the midst of a legal battle with the JSE-listed giant, MTN, has been forced to close his six MTN stores and retrench 21 workers as a result of "inadvertently" selling R299-worth of rival Vodacom's airtime. He signed a tough exclusivity agreement tying himself to MTN and now believes MTN is secretly planning to eliminate the countrywide franchise stores that sell its cellphone products.

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Reader's comments

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Submitted by : Johan on 2012-03-06 14:53:07
MTN should sort out their infrastructure, never had so many dropped calls, is it ageing technology?, with all the time and effort spend on Nigeria, Iran etc that the local market is of no more importance? The local Dealer base was the one building up MTN brand especially in the country districts, and now you see these actions on a daily basis, it is about time that these conglomerates start appreciate what their Dealers mean to them. One man''s downfall does not mean a thing to MTN. They do not even have the decency to act against staff that watch pornography on the internet, just a slap on the wrist, and this is acceptable? ethics has never been a major issue for MTN.
 
Submitted by : Mark on 2012-03-03 16:14:11
Yes i agree they taking R120 000 a month for my on going revenue into there back pockets. 12 year of hard work for nothing but the wheel turns.
 
Submitted by : Bokwe on 2012-02-29 22:01:35
With Iran and Nigeria becoming problematic, we may see MTN starting to appreciate its own home base who built up the brand. Ruthlessness is not going to help diminishing returns.....never!

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